Our customer focus is maintained via the following service offering:

 

ICONS incorporates high levels of customer service and adopts a proactive approach to network management. Team members initiate interaction with prospective clients to pre-determine their IT infrastructure concerns and thereby design appropriate strategies to ensure continuity of critical IT dependant business services. Since we distinguish ourselves from other Solution Providers through practicing a proactive methodology, our services are thus focused on identifying, isolating and avoiding potential problems while making our clients fully aware of available choices. In this way we assist clients in achieving solutions that best suit their organization’s needs and budgetary constraints.